Kinetic Books - Issues and Comments

Physics
How can I get characters or objects to display in my interactive simulations? In place of the characters I see white boxes. Displayed to the right should be a QuickTime movie containing a buffalo. If you see a dialog box, press "Apply to all QuickTime movies" and press "Enable". If you do not see the buffalo read this article.
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I am having trouble installing the product.
I am having trouble with an interactive problem or simulation.
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